FAQs

Search FAQ

  • General Questions

    • Do you provide Magento customization service?

      Yes, sure, we can help you with customization. Please, use the link to fill an order. ...

    • How can I pay for Magiccart Package?

      You can pay for our extensions in any convenient for you way as a full range of payment methods are supported. The most common means are credit card or PayPal. Security and fraud protection are guaranteed....

    • Will I get free support and updates?

      You can get 3 months of support for $60 or 12 months for $150.

    • What is the license policy? On how many websites can I use Magiccart extensions?

      Our license allows you to use a single extension license on one Magento installation.
      Extension is domain related  .  If you run several domains on the same instance of Magento, you can use one extension license. However if you run each website on a new installation of Magento, you need separate license for each of them

    • Can I test an Magicart extension on a staging site before transferring it to a live one?

      Yes, you can install any Magiccart extension on a test site and configure all the settings there before doing it on your live store....

    • Can I get a refund if an extension doesn’t suit me?

      Absolutely. Magiccart provides a 30-day money back guarantee. No risks for you....

    • Can I request a free trial?

      Magiccart doesn’t provide any trials. But we have a 30 days money back guarantee, so if you buy an extension and it doesn’t suit you in any way, you can request a refund with no risks on your side.
      Moreover, most our extensions have demos,

    • I'm getting "404 Not Found" error when trying to open configuration page.

      Please log out and then log back into the backend, so Magento can refresh permissions....

    • What documents and files are included in the package?

      Each Magiccart extension pack includes module files, an installation guide, a user guide and license . Depending on the extension you purchase, there also may be import files which can be used by you as examples.

    • Are Magiccart extensions compatible with all themes and extensions by other vendors?

      We do our best to make our extensions conflict-free. However, if any incompatibility occurs, we will work on fixing that until you are fully satisfied 

    • Can I have Magiicart extension installed?

      Yes, we provide a professional installation service. It costs $60 on top of our extension price....

    • Is it monthly subscription?

      No it is one time payment with lifetime updates . 

Terms and Conditions

Close